As we prepare for the transition to Gen3, we have to make a few changes. The core of our platform will continue to run, but we’re limiting access to Gen2 through free accounts via some of our apps until Gen3 is out.
- Website: Our website will continue to operate as usual, with access to your completed scenes (Projects) and community scenes (Explore). You can register as a new user, including for a free account, download FBX files, manage your account and upload new videos via our custom upload page for processing through Gen2, if you hold a paid subscription.
- Windows app: Our windows app will continue to be available on Steam. It will operate as usual, and we will continue to maintain it.
- Mobile apps / MacOS app: To prepare for Gen3, we are suspending downloads of our iOS, Android and MacOS apps from the app stores.
If you’ve already installed these apps, you can continue to use them by accessing your completed scenes and community scenes.However, you will no longer be able to upload new videos into our cloud from the mobile apps. The mobile apps won’t prevent you from recording videos or initiating uploads, but the upload will not reach our servers (and you will receive an email to confirm this). We will no longer update or maintain these legacy apps.
If you’re a paying subscriber, you can continue to upload new videos for processing through Gen2 via our custom upload page on our website.
We hope you bear with us. The transition to Gen3 is a momentous task. We’re excited about it, and we hope you are, too.
– Team RADiCAL