We’ve had thousands of requests to enable a free trial for our CORE product over the past few weeks and months. We’re excited that we’re now in a position to offer it.

We’ve had to work through this carefully. As a small startup with limited resources, making expensive cloud processing capacity available to tens of thousands of users for free is a daunting prospect.  But we’re going to take this bet, because we know it’s what our users need.

 

It’s a first release – we love feedback.

The free trial is a product, just like any other.  It was released fast to make sure we get into the hands of those who need it.  We may have overlooked stuff and there may be things that don’t work. If so, please let us know (email |book a meeting). We love feedback.

 

Here’s how it works.

The free trial allows you to explore RADiCAL’s 3D motion tracking technology through our cloud at no cost.

To get it up and running, navigate to the free trial sign up page, hit select, complete the checkout with a working credit or debit card (no worries, it will not be charged).

You can then use the free animation time within one week of starting the trial.  You’ll be able to upload videos, privately and confidentially, and see your results visualized through our website, but you won’t be able to download the animation data.  (We have sample FBX files for you to download from our explore page.)

As ever, we recommend you follow our guidance for recording video in our Learn section.

 

Conversion to subscription.

If you like what you see, your free trial converts to a to a flexible month-to-month Creator account – which you cancel at any time –  if you: (1) exceed the trial’s animation playtime limits; (2) decide to export and download your animation data; or (3) don’t cancel your trial by the end of the trial period.

If you would like to upgrade to any other monthly or annual subscription, drop us an email or book a meeting.  We will help (including by crediting your already made payments, which is currently a manual process).

 

*   *   *

 

If you’re unsure about anything, drop us an email or book a meeting with our team.

In anticipation of our forthcoming release of the RADiCAL Studio, our on-prem, real-time implementation of our AI, you can now pre-buy a RADiCAL Studio subscription.  To make it worth your while, until Studio is released, we’ll throw in CORE for free

 

Benefits:

Not only will you benefit from free CORE usage until Studio is out, after Studio is released, you’ll get the unlimited animation playtime that comes with Studio.

 

How you opt in:

To opt into this program, do this:

  1. Buy any annual CORE package now: Creator / Producer / Professional
  2. Send an email to support@getrad.co with the headline: “Opt in STUDIO.” That’s it, you’re done. We’ll take care of the rest.
  3. When the RADiCAL Studio is released, we’ll convert your subscription to the equivalent RADiCAL Studio subscription (Creator / Producer / Professional), and a full one year term will start at that time. This means that you’ve effectively benefited from free access to CORE in the meantime – best of both worlds!

 

Got questions?

Here are answers to questions you might have:

  • This opt-in program is available until July 10, 2020.
  • We expect the RADiCAL Studio to be released in July / August 2020 (but that can change).
  • We will also give free access to pre-release versions to participating users.
  • Existing subscriptions can’t be used for the opt-in.  If you’d like to use an existing subscription for the Studio opt-in program, get in touch.
  • Monthly subscriptions can’t be used for the Studio opt-in.


If you’re unsure about anything, drop
us an email or book a video conf call meeting with our team.

We’re excited to announce an important expansion of our range of products, features and pricing options.   

Going forward, we offer four products: 

  • Core: our standard 3D motion tracking solution, using sequential cloud processing for all previsualization and post-production pipelines.
  • Live: a real time deployment of our AI through the cloud, for content creators and developers alike. 
  • Studio: a real time deployment of our AI right at home / the office, on local machines, for developers. 
  • Fuse SDK: build your own apps and experiences around our AI, including in real time, for developers.

CORE is now the name for our standard cloud product, currently running Gen3.  The other products are described in more detail on our website’s product pages.  Below are the changes to the Core product features and pricing. Where appropriate, we cross-reference other products for context. 

 

CORE pricing (compare to STUDIO):

 

Our new Core pricing has now gone live.  We’d suggest that you review Core in direct comparison to its on-prem sibling, the Studio solution.

Across both Core and Studio, we continue to offer three basic packages, priced identically: Creator, Producer, and Professional.  While the most important changes are summarized below, you should make sure to check out the details on our website.  

  1. Increased FBX playtime:  we’ve increased the limits on your FBX downloads. This means that, within the Core product, you can now download all animations you create through the FBX exporter within a month. 
  2. Adjusted animation processing times (compare Core vs Studio): we’ve made some downward adjustments to the animation playtime limits across different Core packages. This is a reflection of the higher cost of running expensive cloud machines. It is also a reflection of the fact that are making unlimited animation available through our on-prem Studio package at the same price as Core, so if you need more animation playtime, consider a switch to Studio. 
  3. Playtime add-ons cheaper for annual subscribers / same for everyone else: Add-on playtime credits come at the same cost of your current plan, which means that, for annual subscribers, they will be 66% cheaper. Playtime add-ons are available to use for 1 month independently of your subscription, so they won’t go to waste. 
  4. Playtime add-ons are now automatic: if you go over your remaining playtime credits, we’ll automatically add enough playtime to your account to get the job done and your account will be charged for the playtime add-on. This will be completely seamless. To make sure you have complete visibility into your charges, we’ve added your up-to-date playtime budget summary to the upload page, so you always know where you are and what you can expect given your workloads.

 

Always consult our terms and conditions for details.  If you’re unsure about anything, drop us an email or book a video conf call meeting with our team.

As always, thanks for being part of our community!

– Team RADiCAL

 

Many of you have asked for the ability to process longer videos. We’ve heard you loud and clear.

We’ve increased the maximum duration, from 30 seconds to 15 minutes, for any one video you upload. We’re looking into raising that limit further, but we have more work to do on that topic. To support longer videos, we’re also making two related, and important, changes:

  • Playtime add-ons are now automatic: if you go over your remaining playtime credits, we’ll automatically add enough playtime to your account to get the job done and your account will be charged for the playtime add-on. This will be completely seamless. To make sure you have complete visibility into your charges, we’ve added your up-to-date playtime budget summary to the upload page, so you always know what to expect, given your workloads.
  • FBX on demand: converting raw animation data to the FBX format requires processing power. Rather than delaying your visual results, we’ll deliver your visual results without the FBX. You can then decide to request the FBX for the results you like. This means that you’ll get your visual results faster, but you’ll wait a bit longer for your FBX files.

 

Always consult our terms and conditions for details.  If you’re unsure about anything, drop us an email or book a video conf call meeting with our team.

As always, thanks for being part of our community!

– Team RADiCAL

We detected and fixed an issue today that, between June 13 and June 15, caused our web visualizer and notification systems to malfunction, such that many users were not told when their results were ready (even though they were).

We’re sorry if this has affected you. It has now been fixed, all of your scenes have been processed, and results can be viewed. If you were affected by these issues, please drop us a note at support@getrad.co so we can try to make up for it.

Thanks for your patience with us, as we roll out Gen3 across the entire platform.

Best –

Team RADiCAL

As we prepare for the transition to Gen3, we have to make a few changes.  The core of our platform will continue to run, but we’re limiting access to Gen2 through free accounts via some of our apps until Gen3 is out. 

 

  • Website: Our website will continue to operate as usual, with access to your completed scenes (Projects) and community scenes (Explore). You can register as a new user, including for a free account, download FBX files, manage your account and upload new videos via our custom upload page for processing through Gen2, if you hold a paid subscription.
  • Windows app: Our windows app will continue to be available on Steam. It will operate as usual, and we will continue to maintain it.
  • Mobile apps / MacOS app: To prepare for Gen3, we are suspending downloads of our iOS, Android and MacOS apps from the app stores.

    If you’ve already installed these apps, you can continue to use them by accessing your completed scenes and community scenes. However, you will no longer be able to upload new videos into our cloud from the mobile apps. The mobile apps won’t prevent you from recording videos or initiating uploads, but the upload will not reach our servers (and you will receive an email to confirm this). We will no longer update or maintain these legacy apps.

    If you’re a paying subscriber, you can continue to upload new videos for processing through Gen2 via our custom upload page on our website.

 

We hope you bear with us.  The transition to Gen3 is a momentous task.  We’re excited about it, and we hope you are, too. 

 

– Team RADiCAL  

Dear RADiCAL Community:

We’re excited to announce important changes to accelerate RADiCAL’s mission:

A platform for the world to create, share and explore animated 3D motion content.

Our mission rests on three pillars:  

  1. Create: We give you AI-powered 3D motion animation tools to create amazing content  
  2. Share: Share your content with the RADiCAL community
  3. Explore: Explore and download 3D motion content created by others

What does this mean for you?

We’re lowering prices, providing new creative content tools and increasing access to user content for everyone:  

  • Free accounts: we are making free accounts available to everyone. Free accounts include both free video uploads and free FBX downloads for all.  
  • Explore channel – public sharing:  public user-generated content is now accessible to the entire RADiCAL community through a new ‘Explore’ channel. If you’re on a free account, your content is shared to the RADiCAL community automatically.  If you’re on a paid account, you can selectively share only what you want to make public.
  • Secure privacy & exclusivity:  if you’d like to keep your content confidential and your licenses exclusive, you can make your uploads, visualizations and FBX results private by upgrading to a premium account starting at $8 per month. 
  • Receive feedback:  if you share your content, you can see what other RADiCAL users think of it. We count views and likes for you.  
  • FBX Downloads & Forking: like a scan that was created by another user?  You can now download their FBX results. Soon you will also be able to “fork” other users’ public scans, including their results, so you can improve on their work even further with our creative tools.
  • Commercial licenses:  if you wish to use FBX results for profit, or in a commercial project, simply upgrade to a premium account at a low fee. We offer annual and monthly subscriptions starting at $8 per month.
  • Playtime on demand:  To maximize flexibility, if you need more upload or download playtime credits, you can buy those starting at $8 per month, without recurring obligations.

Over the next few days, we will announce more details about the new content creation tools, largely powered by deep Unity integrations.

We’re excited for what’s to come. We hope you are, too.

 

Team RADiCAL

A few important announcements from RADiCAL HQ!

 

Our store is open

Starting today, the RADiCAL store is finally open!

You can now purchase additional playtime in the form of Pay-As-You-Go Add-Ons, or take the plunge and sign up for a Subscription.

 

Referrals: earn & redeem upgrade codes

Over the last few weeks, we’ve noticed more and more users spreading the word about RADiCAL through our Referral Program. In exchange for spreading the word, we’ve been giving these users access to free upgrade codes for Producer Add-On.  You can get in on the action here. For each individual friend you invite, you’ll receive an additional Add-On.

Starting now, those codes are redeemable by entering them when the Producer Add-On is selected. Just hit the PLAYTIME button to start the checkout process.   

Many of you have asked to see what other users are creating. We agree. So we’ll start giving the RADiCAL community a voice. Here’s how we’re kicking off:

We’d like to add user scans to the public RADiCAL Samples project. The more users participate, the more the community will see the full range of our technology.

If you want to contribute to RADiCAL Samples, just click here. ?

As a bonus, if we select your scan(s), we’ll give you an additional Producer Add-On for free. ?

Really look forward to your contributions!

Team RADiCAL

FBX downloads are finally here!  ?

Even better, we’re giving away credits for video uploads and FBX downloads to everyone for free. Our idea is to turn RADiCAL into a free 3D motion prototyping platform for absolutely everyone.  

This means that, starting today, every current and new user just signing up is automatically credited with a free trial of the Producer package.  We expect the free trial to last through October 31, 2018.

There are no strings attached and no credit card required.  You’ll see the Producer subscription automatically credited to your account next time you log in.  

As part of the trial, every month, you’ll receive access to 1m of 30s of Download Playtime in addition to your current 5m of Upload Playtime.

While we make our current AI Gen 2.6 available to all users as a free prototyping tool, we’re already working toward making RADiCAL the platform capable of meeting the demands of all 3D pipelines across media & entertainment.

We are currently pushing toward our new AI, called Gen 3, to meet the high standards of professional production pipelines later this year.  We’ll keep you in the loop on the expected Gen 3 release date.

In the meantime, all we ask in return is that you let us know if you have any comments or feedback. We’re always available at support@getrad.co.

Happy capturing!